I placed an online order for Wingstop at 11:20pm-11:24pm for 40 wings. They gave me an estimate of 16-21 minute which felt kinda rushed, but since Wingstop closes at 12am, I figured that it should be kind of easy due to how late it was. I got there around 11:36pm and saw that there were people inside waiting. “No problem” I thought, I can be patient and wait. However, it quickly went from 11:36pm to 12:00am with still no wings. Then a lady (didn’t know her name) approached us and told us “Get out”. I was surprised and asked her to repeat it and she said “Oh I need you guys to get out, we gotta count money”. Again, another issue we ran into, but I get it, gotta make sure it’s all correct. However then as we’re outside waiting, they start cleaning the floors and after a bit, they unlock the door. A man walks in, talks for a bit, gets his wings and leaves. I figured I’d do the same when I see that exact same lady walk up to us at the door, and then pull the door close to lock it. No explanation, no words, nothing. Then around 12:10-12:15am, that’s when they finally get the wings bagged up and ready to go. They approach us and hand us the bags with what I assume the receipt is, in her hands. As I reach for it and the bags, she pulls the receipt back and locks the door. At this point, it’s been around 40-50 minutes for wings and I was hungry so my question: Is all the staff here rude and poorly trained or just her?
Side note: Cooks were cool and wings were tasty