Service: 0/5
The food itself was okay, but the service was extremely disappointing.
I placed a pickup order through Subway. When I arrived, I was told there was no order under my name. After waiting and checking again, I realized the pickup time was actually 9:00 PM. Even when I asked the employee to check once more, he simply insisted there was no order.
Since I was already there, I decided to order in the store instead. I politely requested that the employee(man) change his gloves before preparing my Veggie Delite. He initially refused, saying, “Why should I change them? I didn’t touch the non-veg.” After I insisted, he changed the gloves, but then immediately handled a 6-inch non-vegetarian sub before making my sandwich without changing them again.
As a vegetarian, this was very upsetting. I paid for the sandwich but ended up throwing it away because I no longer felt comfortable eating it.
Overall, the customer service was unacceptable, and I left very disappointed. If you’re a vegetarian and are concerned about cross-contamination, you may want to avoid this Subway location.