Subway

Reseñas

• XG

  Xiomara Galicia

  Aug 10, 2026
  2.0
  Poor Customer Service & Serious Hygiene Concerns This is the second time I’ve had a bad experience at this location, and unfortunately both experiences involved problems with online orders. The first time, I placed an online order that did not come in on time. When I went to the location, I was told that the order had never come through. However, my mom was still charged for the online order. We ended up having to go somewhere else to get food, even though the payment for the order had gone through. The experience was frustrating, and the customer service we received that day was also rude and unhelpful. Unfortunately, I experienced the same type of attitude again this time. I was trying to place a pickup order and had questions about the online customization because there isn't enough space in the ordering system to explain everything we wanted. My mom wanted the chili on the side, and I did not want my tuna toasted. The employee told me that if I didn't select “toasted” on the online order, they wouldn't make it toasted and that I would be charged more if I wanted the bread toasted. I understand that there may be procedures for online orders, but there was no reason for the interaction to be so rude. I was simply trying to make sure the order was prepared correctly. What concerned me most this time was the food handling and hand hygiene. While the employee was preparing an online order, I watched her clean the counter and then rinse her hands with water. I did not see her use soap or properly wash her hands before putting on gloves and continuing to handle food. This was especially concerning given the current food-safety concerns involving fresh produce, including the recent multistate Cyclospora investigation involving iceberg lettuce. I am not saying this location's food was contaminated or that anyone became sick. However, watching an employee prepare food after only rinsing her hands with water made me extremely uncomfortable. Proper handwashing before putting on gloves and handling food should be a basic food-safety practice. I asked to speak with a manager, but was told there was no manager available. At that point, I decided I was no longer comfortable ordering from this location and left. After two separate negative experiences, both involving online orders and poor customer service, I will not be returning to this location. The hygiene concern during this most recent visit was the final reason I decided to take my business elsewhere.
• JJ

  Jay J.

  Aug 7, 2026
  5.0
  Employees are always friendly to me and the store is always clean and peaceful. I enjoy coming here with my friends or after my classes, it’s a chill place to sit and talk/get some work done.
• MS

  Melissa Sanchez

  Jul 15, 2026
  1.0
  The broad who made my sandwich was rude and obviously hated her job. She had the worst attitude. I will never go to this subway again.
• JJ

  Jungle Jaguar

  Jun 16, 2026
  5.0
  Nice customer service!
• CH

  Christina Herena

  Jun 7, 2026
  1.0
  Just got home from a long trip, hungry for subway. This is the worst sandwich I have ever had from subway literally 3 slices of turkey lil to no lettuce. The emptiest sandwich ive ever had. Ordered online 4 sandwiches and all were made half-assed the same.