I second the previous review stating that cashier overcharge order, an online order of a footlong alone is roughly 9$, but when paid in store the price suddenly goes up to 14$, dishonest people at this location
KM
Kelton Cheng (Montblanc)
Jul 1, 2026
Ordered online and the toppings were very sparse and forgot to add cheese
They didn't allow me to use the restroom
JS
jyoti sachdeva
Apr 12, 2026
Miserable staff provides miserable service
Subway employees at this location are not able to understand plain simple english. The employees make sad faces when they don't understand the customer's instructions given in English.
Moreover if I placed order online from the app, I did select add extra Toppings for a couple of toppings, the employees making the order did not add anything extra, they add regular toppings far less than u think and if you interrupt and ask them way they make faces with no response to you but in their language they start to chat with other employees making angry face at u.
One of the worst employee service i have ever seen.
Why be angry at the customer, if you can NOT follow simple instructions then why do you work here ?
Worst service in the Bay Area.
They don’t make online orders right. Instead of 4 cheese slices they serve only 3, they don’t spread sauce properly, they don’t follow instructions if mentioned. It happened multiple times to me.