UA
utk agent_test
Sep 21, 2026
About this girl who works there:-
I ordered 12'' sandwich, she game me 6'' one. When I said, then she started making the other half.
Then I checked the sandwich, first it was cold, not oven toasted. Maybe it can be my mistake that I missed selecting that, but when I checked again, "the bread was different too". When I complaint, they told me that they are out of that bread, so given me a different bread, "But didn't mention about it even once while giving the order to me". Plus they replaced it with the normal bread, not even the Herbano one.
Then I requested them to heat the food, but she was so un-attentive that she burnt the food. There was literally smoke and bread was burnt, but they denied. I told them I am not taking that, then the girl rudely said she was not replacing the food. So, I left the place without taking the food.
I don't know the behavior was based on race or whatever, but this was my worst subway experience ever. I will definitely take it to higher authority and make sure that girl will get consequences of her rude behavior.
And the store was out of napkins.
They were not wearing their name batches, so I cant identify her name.
Date: 20 Sep, 2026, 8:10 pm.