Jason was super helpful and kind , I was having a hard time thinking about my big move to the east coast and dealing with shipping my stuff there and Jason made the process very smooth.
Wanted to drop off a prepaid label item and they wouldn’t take it for free. There’s a $4 drop off convenience fee, because it is inside the hotel. Go to the one inside Walgreens at Sutter instead. Waste of time.
MG
Mike Garafolo
Feb 9, 2026
We had multiple packages coming in and out of this office during our six-day stay at the hotel. Jason and the team there were excellent in helping us with our shipments and any issues we had with deliveries coming out of the main FedEx hub in Tennessee. Even after we checked out, Jason called to make sure our final packages to be sent out were handled and on their way out. Highly recommend.
SS
Steve Schuman
Oct 26, 2025
Tracy, the employee who helped me, was extraordinary. I had a large and complicated printing project and he patiently helped me through it. He stayed half an hour after closing to get the job done. Thank you
Very helpful! They have a 24/7 self-serve shipping/printing center one floor up from the lobby and a staffed office on the 2nd floor.
They helped me package up some items into one of the free FedEx Express boxes. I was able to email them a label to attach (but you could of course also purchase one through them).