The UPS Store

Reseñas

• WE

  Wesley Erickson

  Jul 28, 2026
  5.0
  Ramin is always so friendly and kind! Great UPS experience.
• TM

  Talina Moye

  Jul 27, 2026
  1.0
  Extremely dissatisified, I come at 1:35 to this location to get a paper motorized I’m told the only person who can do it just went on their lunch/breaks because they decided to combine their lunch and breaks apparently as per the other employee, I go to the other UPS they don’t have anyone either so I come back here at 2:25 and wait some more just for the person who can notarize to be extremely late. Not only late but to come in with a dog who is panting, no apology or anything to leave your coworker alone with lines of people no consideration and I won’t be back to UPS, I didn’t get out of there until 3pm. If you have services listed that your company can provide make sure there’s a person at all times trained to accommodate the needs of customers. The other employee was extremely helpful and nice so the review isn’t for him.
• PM

  Pat Mirazo

  Jan 21, 2026
  1.0
  If I would be able to rate this UPS store negative, I would. Extremely poor service today Wednesday 1-21-26 at approximately 11:18 am. I went in to do a drop off for Amazon return. The man there had a dog, a boston terrier or french bulldog...not on a lease. The dog started growling at me and i relayed to the employee that i was bitten before and was nervous. He didn't mention anything that it was an emotional support dog or anything and disregarded my continued concern of the dog growling. He made a comment about my ironing board not being boxed. I relayed to him it didn't boxed and that Amazon instructed me to drop off with label and ups would take care of it. I again told him it didn't come boxed. He then repeatedly called me a liar and was very dissmissive and disrespectful. While this the dog did not stop growling and was not on a lease. Then he went on to say "next customer". I would appreciate for owner of this UPS store to respond immediately to address this very concerning visit to the San Dimas UPS store.
• GC

  GP CP

  May 19, 2023
  5.0
  Best UPS store I've been to. Great employees. I didn't catch the name but the long haired guy with bandana was super helpful and efficient. The older lady (owner I think) there was so nice to the customers. I wish they had pull up parking (tough when you have to carry giant heavy boxes from across the parking lot) but not their fault how the shopping center was designed.
• AB

  Abel Burke

  Dec 10, 2021
  5.0
  I was here earlier today. Alex helped me while an older lady was literally yelling and insulting him the entire time. I was blown away at his patience and willingness to still serve such a costumer. I hope he’s recognized for putting up with such hostility.