The UPS Store

Reseñas

• NM

  Nicole Maltese

  Jul 19, 2026
  1.0
  7/18/26 around 2pm. Had a few returns to make, had the QR codes ready. I'm always prepared if I have to re-package the item prior to returning. I checked before arriving that none of my 4 returns required a package to be purchased at time of return. The young female working the front wasn't welcoming, barely said hello. She asked if I had the original packing for each of my small 4 returns, I said no, then automatically asked me will I be purchasing a package for all 4 returns. I was agreeable but apprehensive. Fortunately I double checked and confirmed for each return, each QR code said no ups label no ups packaging required. If you come to this location, make sure to double check on your end to prevent from being accidentally charged for packaging.
• MS

  Matthew Segal

  Mar 6, 2026
  5.0
  My favorite UPS store in San Diego. Great staff and owner that really do care. Helped me shop oversize packages without any hesitation and made sure I had properly labeled them. Haven’t used them for printing yet but friends have and they’ve told me they are extremely competitive pricing wise and their turn around time is rapid. Thanks again !
• NB

  Nicole Blackwood

  Mar 2, 2026
  1.0
  I went in to mail a large envelope and had a frustrating experience. The employee quickly took my credit card and charged me for postage, but only afterward realized they didn’t have a printer to actually print the postage. I requested a refund and asked for proof that it had been processed. I was told the refund was issued, but they were unable to provide any confirmation or receipt. As of now, I have not received the refund. I understand mistakes happen, but the lack of transparency and follow-through was disappointing. I would appreciate this being resolved promptly.
• EH

  Eymie Hynd

  Oct 3, 2025
  5.0
  I will always return to this UPS location. Every single staff on any given day has been the most helpful and genuinely goes out of their way to help you. The manager is kind and always understanding of your needs. He’s also very supportive towards his staff which shows why everyone here always has a pleasant smile on their face.
• ZJ

  Z J

  Aug 26, 2025
  5.0
  Bailey and Mike went above and beyond to help me with everything I needed. They were absolutely wonderful friendly, patient, and genuinely cared about making sure everything was done right. The service was quick, professional, and stress free, which made a huge difference for me. It’s rare to find such a helpful and welcoming team, and I truly appreciate their extra effort. I highly recommend this UPS Store for anyone looking for excellent customer service you’ll be in great hands!