Always a quick, courteous and easy experience.
Horrible automatic system, cannot talk to real agent to get help with a package delivery!!
SD
Stephen Dickey
Jun 3, 2026
They’re here, they take packages, they are friendly… what the heck else could you want.
I had an incredible experience at this FedEx location thanks to AJ! She went above and beyond to help me locate my package and solved my problem quickly and efficiently. I’m so grateful for her outstanding customer service!
TT
TheMrDesertjoe
May 11, 2026
Dear FedEx Customer Service,
I hope this message finds you well. I am writing to express my frustration regarding a recent experience I had at the FedEx location in Mira Mesa. It is disheartening to report that my visit was anything but satisfactory. I had gone to the facility with the intention of returning my old phone, following the paperwork instructions I received, but was informed that I could not ship it due to battery restrictions. This was surprising to me, and I felt ill-informed about the shipping policies.
Moreover, the customer service I encountered at this facility was far below my expectations. The staff seemed lacking in courtesy and did not exhibit the level of professionalism one would anticipate from a service-driven establishment. This left me feeling undervalued as a customer and quite frustrated with the situation. I believe that all customers deserve to be treated with respect and to have their inquiries addressed thoughtfully.
I hope that my feedback will lead to improvements within your Mira Mesa location regarding customer service training and communication about shipping policies. Thank you for your attention to this matter; I look forward to seeing positive changes in the future.