Absolutely non-existent customer service from this location. I have experienced multiple delivery issues with drivers from this location fabricating delivery attempts and taking photos of door tags that are no where to be found. I have contacted the 800 number several times and was told that a station manager would contact me but it never happens.
Convenient location, ample parking, and right in front of entrance. Clean, organized, and professional staff. Wesley was very helpful and made the experience seamless and easy! This will be my go-to place from now on.
This review is primarily for Fedex overall although my experience with this particular ship center was equally awful. I was expecting an important package and had been tracking it closely. it was almost at my address so I went outside and was waiting on the sidewalk right by my front door. I didn't see a fedex truck, none drove by, none stopped near my house. nothing. and then I checked the tracking app again and the status had changed from almost delivered to "delivery unsuccessful. delivery attempted but could not be delivered due to the business being closed for the holidays" was confused. it wasn't a holiday and my house is a normal house on a well known residential street. I googled my situation and due to the amount posted on reddit, this is clearly a regular issue with Fedex. the app said it would attempt delivery again, the same day or the following day. in my opinion, either
1. this is a way for Fedex to give faster delivery times ie- when package is somewhat close by, it gets scanned as delivered, which would decrease delivery times substantially, or
2.if for whatever reason an item is not delivered (ie- drivers van broke down, driver lost GPS, whatever the reason) in the employee app the driver would send update "undelivered" but then the reason is a drop down menu where none of the choices are the exact reason so "business closed for the holidays" is the next closest option or the default option.
either way there are too many other mail delivery services to have to deal with situations like this
AV
alonso vindel
Jun 23, 2026
Great Customer service
DM
Dan Murakowski
Jun 12, 2026
Theft is absolutely an issue at this location. I had two packages gutted and returned to me by the ship center. Lost hundreds of dollars worth of product. Claims department will do anything to defend the thieves working for FedEx even when the recipient had proof of the empty boxes delivered to them that were retuned to me as "damaged". If you're looking to get robbed, this is the location for you.