The UPS Store

Reviews

• DS

  Diann Siemon

  Jun 1, 2026
  5.0
  Nick was great. He helped me out by packing a very fragile hundred year plus old doll and shipped it to my granddaughter for her birthday !Thank you for all the years you’ve helped me out with my mailing and packing needs as well as all my copying needs!!
• BD

  Brittany Davis

  Apr 13, 2026
  5.0
  My favorite UPS store of all time ... the guys are always so helpful, not a lot of long lines and easy parking :)
• MM

  Meg Mich

  Mar 2, 2021
  5.0
  These people are more than employers and employees- they have become like family! I truly look forward to visiting and know that when I do I will be met with the utmost customer service and professionalism. I can’t imagine giving anyone else my business or how anyone could ever have a bad experience here. If you do, it’s you, not them.
• XH

  Xiang Han

  Jan 4, 2021
  1.0
  Been coming here for two years now because It is so close to my work. Since the pandemic I have been ordering and returning more online merchandise. Neve had an issue with my returns but never liked the attitude of the employees here either. I just come in, drop off my stuff and leave. That is until today when I tried to check on an Amazon return which I dropped off a week ago that has gone missing. Anyone who has done Amazon return knows you drop off the merchandise and they scan your barcode Amazon gives you, no packaging necessary. Well the barcode is a ups tracking which shows label created waiting for shipment when I went online to ups tracking website. So where is my stuff? When I asked the guy in the front whose name I believe is Brad after hearing a few customers address his name. He told me to dispute it with Amazon who will rectify it since I’ve already done my part. But why would the ups tracking say waiting for shipment as if I never dropped off the merchandise??? Instead of explaining to me how it works, he just brushed me off quickly and said “it doesn’t matter, you see how many returns we deal with on a daily basis here? You need to call Amazon...”. He refused to even look at the tracking page I was trying to show him on my phone and was in a hurry to get me out the store. Well, you sure did get me out of your store, I’m sure you don’t need one customer for your business to survive since you seem have enough business but it starts with 1 customer then more people will realize they can go somewhere for better customer services. It matters with small businesses. Keep up the bad attitude and good luck with your business.
• ER

  Edgar Romero

  Jan 11, 2018
  5.0
  I go out of my way to this spot because of their top notch customer service