Subway

Reseñas

• SK

  Sal Kennedy-Ross

  May 27, 2026
  1.0
  The sloppy-looking older woman at store #41275-0 who would not give her name but claimed she wasn't a manager is making a joke out of customer service. She is a disgrace. i purchased a gift card from a Subway store in San Bernardino, CA. I stupidly wanted to use my gift card to buy a sandwich from Subway store #41275-0. The service from the very sloppy old lady who was working there on May 27, 2026 between 12:30 p.m. and 1 p.m. at the store on 4414 University Parkway, San Bernardino, CA, 92407 was appalling. She said she was not a manager and refused to give me her name. The app said that the roast beef sandwich and two other sandwiches were out of stock but she confirmed they were not. She also confirmed she wa aware of the problem that multiple items in the app menu were showing as "out of stock" even thought they were not. I asked her if she would still honor the app promotion for the $6.99 footlong. She refused. She said she "would call someone and see if anything could be done." So does she call her manager? Or even a district manager to report the problem with the app that she admitted other customers were coming and were also upset about??? No, this genius calls a woman named Michelle in Human Resources! Yes, Human Resources is now making decisions about product and what promotions will be honored and which won't! Of course I can't get a last name for Michelle and have no way of knowing who she even is. This makes your business - and corporate - look like a joke. You obviously do not care about customer service. So this old lady was allowed to take up so much of my time, my lunch break was used up and I did not get food after all. The owner is allowing this type of behavior from this woman and the staff knows there is a problem with the app and nothing is done about it. And why is Michelle from HR calling the shots about what products and promos?!? I will say there is a kid working there who does know about good customer service - Christian. He should be the manager.
• AJ

  Adela Jacks

  Mar 4, 2026
  1.0
  Every time I order delivery from this location they ALWAYS forget my chips! Like always. At this point I believe the employees are stealing them. I never have this issue at the Kendall location
• AA

  Andre Alo

  Feb 26, 2026
  5.0
  My mom got me a meatbal sub🥖🧆🥪🍪🥤because we did a potluck. Also that were probably in 2014.
• KC

  Kassidy Coleman

  Jan 8, 2026
  5.0
  Chris was great
• BD

  Blue Dream

  May 20, 2021
  4.0
  I like coming to this Subway location. The ladies always greet and they are quick to make the sandwiches. The only reason why I deducted the extra star is because they are always low on cold bottled drinks. I wanted to purchase (3) sodas and the employee had to pull them out from the back. It was unfortunate because my workers had to eat their cold sandwiches with room temperature coke. I went back again the following week and same issue, very limited with the bottled drinks.