I’m very disappointed with the service we received today. When we came in, the employee was helping two other customers, and we were left waiting. When we tried to get assistance, she was rude and told us to use the kiosk, which we did.
I understand that businesses can be understaffed, but there was more than enough time for her to acknowledge us and provide some basic customer service. If the store is unable to properly assist customers because of staffing issues, management should consider limiting orders for the day rather than leaving customers waiting and feeling ignored.
I hope management addresses this because customers should still be treated respectfully, even when the store is busy.
MH
mario hernandez
Sep 28, 2026
Been here before but today worst customer service 11:00am dont around this time
JR
Jennifer Rush
Sep 7, 2026
I am a home health worker and stopped in to grab lunch and use the bathroom. I was told I couldnt use the bathroom. I told her I had used it before and she said to go next door to which they also told me no. Looks like they are owned by the same people and from what the reviews are showing, aren't nice people.
When I arrived it was two people in front of me. I use the kiosk and I was standing right there but I didn't realize she was making my sandwich at the same time she was making the other guys in front of me. I didn't know it was my sandwich at all and it turned out very terrible. I asked for extra olives and extra mayo. She gave me light of all of that and it was thrown together with the tomatoes stacked on each other. She did all that because I wasn't watching. I suggest you guys do not use the kiosk. It was completely terrible. The first time my sandwich was a horrible mess. So disappointed in her.
Great, I'm eating in the car and there's no napkins. Terrible. Check your food before you leave.
JB
Johnny Lynn Bunyard
Aug 22, 2026
Fast service and great food and atmosphere