JN
Jason Neumann
Jul 17, 2026
I walked here 1-2 blocks from the convention center with pelican case and box in tow and the staff member was super helpful. I got my stuff shipped out easily and didn’t need to drive to some other place in town.
SC
Serina Chavez
Jul 15, 2026
The two dudes that work here between 3:30-5pm on Wednesdays were immature and unkind. They only helped me the bare minimum and laughed and made fun of customers after they left. It was very unprofessional and I was uncomfortable the whole time I was there, afraid to ask them for help and wondering what they’d say about me after I left. I never want to go to this location again.
CP
Charlotte Patterson
Apr 22, 2026
Staff were incredibly rude and would not assist us with our questions.
JJ
Juli Johnson
Mar 23, 2026
Do NOT go here if you are LGBT or have important things to mail!! They will overcharge your card then threaten to have your shipment canceled if you want to be refunded for the overcharge! They did this to me when trying to send my application for CA real estate salesperson license. Their raggedy card terminal wasn't working so the guy made me run my card multiple times before moving to a register that actually worked, which resulted in multiple charges to my credit card, which I am now responsible for. I have spent countless hours emailing and calling both this store and the FedEx customer service number. I have sent copies of my receipt AND the overcharge to my card. There is nothing else to send yet they keep asking for account numbers. They're trying to get by with defrauding me. I have spent so much time trying to get my money back, I'm at the point I'm just going to hire an attorney and go to the media, whatever I have to do because FedEx sure isn't trying to do the right thing. Life is already stressful enough for people without companies like this trying to steal from people. I have been so polite to everyone at FedEx, trying to get my money back. I am not sure why they are doing this to me, as it's plain to see my card was overcharged. I think they're giving me a ridiculously hard time because I'm LGBT. There's no reason to steal from me. I never did anything to you people. I just want my money back.
RR
Ryan Russell
Mar 11, 2026
Found a package on the ground that had clearly been stolen and dumped, brought it to this store so it could get sent to the rightful owner as it appeared to be important documents (priority overnight) and the staff here said "well what do you expect us to do, we're just going to throw it away"
So if you had a fedex package go missing I'd call this store and complain that they threw it away.