Subway

Reseñas

• MC

  Melvin Clavio

  1 day ago
  5.0
  Great service and sandwich!
• EC

  Erin C

  6 days ago
  1.0
  Today I went to pick up my mobile order from Subway on Commerce Blvd. The associate Elizabeth said, egg and bacon? I said no just egg and cheese. She looked at the receipt, there was no meat listed on it, and said, he told me bacon. I don’t know who “he” is. I told her that was incorrect and asked her to please remake it. She seemed astonished and confused by my request, and asked, you want me to make another one? She repeatedly said, he told me, he told me. And I repeatedly said he was wrong, you can clearly confirm that with the receipt. She told me I should have added a note clarifying no meat. The sandwich I ordered in the app is called Egg and Cheese. I did not add any meat, as evidenced by the receipt. She then told me to just take the bacon off. I have not eaten meat in over 30 years. Bacon has a strong flavor and no doubt the rest of the sandwich would be infused with it even if I removed it. This is actually the 2nd time this has happened with my mobile order from this location, except it was steak. And you know what? I did just take it off because steak is milder and it didn’t affect the rest of the sandwich. I did not make a fuss, I did not complain, I did not ask for a refund. I am not a picky person nor an unreasonable person, and I understand that things happen, mistakes happen. Elizabeth’s demeanor infuriated me. I informed her I needed to go to work soon which is why I ordered ahead, please remake it. She finally said she would after she helped her other customers. I said that I was first and she should help me first. I felt like a child saying this and did everything I could to not cry. I finally just left, without a sandwich and ran over to Safeway to grab some food before work. A beautiful random stranger saw my face and said you’re doing the best you can. I just started crying and she hugged me while I did. This. Human connection. To feel seen and heard. This should be our default mode with one another. Elizabeth. I worked in the service industry for 20 years. I do not believe the customer is always right. I believe in mutual respect and owning our mistakes. It doesn’t have to be a big deal. The appropriate response is, oh shoot, sorry about that let me remake it for you, hang on everyone. I hope the owner rectifies this. Bare minimum I need to be refunded and Elizabeth does NOT receive the tip that I added.
• EA

  Eva Rangel Amador

  Sep 1, 2026
  1.0
  Los sándwiches les ponen menos verdura antes me encantaba este lugar nose si sean los empleados o el manager pero ya no vale la pena comprar ahí .
• CO

  Cami Oesterman

  Aug 20, 2026
  1.0
  Ordered at the kiosk, there was nobody else in the restaurant so we thought it would be a short wait. Ordered a CBR footlong and even tipped $2. A guy walked in and the girl making sandwiches started chatting with him, he wasn’t even ordering. When we finally got our order after 10 minutes, it was the wrong sandwich. We went back in and the girl said she accidentally gave us the wrong sandwich, and handed us our order. The order was completely wrong, the bread wasn’t toasted, and there was mustard, cucumbers, olives, and pickles, none of which we ordered. I think it’s ok if you talk while doing your job, as long as you can do your job right. We won’t be back sadly.
• MC

  Misael Carmona

  Aug 19, 2026
  1.0
  Pésimo lugar mal atendido me aventó los cambios en la mesa y la comida igual me los aventó y luego ni bolsa para mi sandwich me dió jamás volveré este lugar vienen a trabajar de mal humor me decepciónaron