Subway

Reseñas

• VB

  Val Boles

  Sep 1, 2026
  5.0
  I had a great experience yesterday with my food even though they were super busy and only had 1 guy he was super friendly and apologetic to every customer he apologized that they were busy and he was trying his best to get everything done and when it was my turn for the sandwich we had an amazing conversation we talked about the music he was listening to and the bands he likes super friendly guy and want to congratulate the management for the hire his name was Larry and he has great customer service I would come again!
• KJ

  Karen Jasso

  Aug 31, 2026
  1.0
  I almost never leave negative reviews, but this experience was bad enough that I feel compelled to speak up. My visit to this Subway near Pierce St. was completely unacceptable from both a customer-service and sanitation standpoint. I placed an order for a Protein Pocket and waited approximately 30 minutes. The employee, who identified himself as Larry, was on a personal phone call for essentially the entire time. Rather than prioritizing the customers and getting orders out at a reasonable pace, he seemed completely unconcerned about how long people were waiting. I could have overlooked the slow service if he had been genuinely overwhelmed or working under difficult circumstances. But that wasn't the case. There was no line, and he appeared to be taking his time while carrying on a personal conversation on the phone. The sanitation issue was even more disturbing. He was touching his personal cell phone while wearing the same gloves he was using to handle food. He would touch the phone and then continue preparing food without changing his gloves. That is incredibly unsanitary and honestly made me question whether I should be eating anything prepared there. After waiting long enough, I finally had to cancel my order. I paid for food and expected a reasonable level of service and, more importantly, basic food-safety practices. I understand that employees can get overwhelmed when they're busy or working alone, and I absolutely respect people who are doing their best in those situations. But this did not appear to be a case. There was no line, and the employee seemed far more interested in his personal phone conversation than serving customers or handling food properly. Management needs to take a serious look at what is happening at this location. Customers should not have to wait 20+ minutes with no line while an employee is on a personal phone call, and they certainly should not have to worry about whether proper sanitation practices are being followed. Very disappointing experience. I will not be returning to this location, and I would strongly recommend management address these issues immediately.
• CC

  Chris

  Aug 5, 2026
  1.0
  I will second that...this used to be my favorite Subway.....I walk in the other day and im told I can only order on the kiosk. Take away the customer experience and there is no need to go here anymore. Good Luck...
• GI

  Greg Terry II

  Jul 25, 2026
  1.0
  Forcing me to use a kiosk is insane! I get having it as alternative option but when I walk in to order food in a completely dead restaurant and an employee is standing there doing absolutely nothing a REAL person should ve able to take my order. This will be my last visit ever! Good job alienating customers.
• HB

  hailey byers

  Jul 15, 2026
  1.0
  They put in tablets to order your food instead of just ordering with a person making your sandwich in real time it is extremely complicated and Extremely inefficient. Instead of just clearly stating what bread I want to start with and all the things that I would like there are preset sandwiches with preset veggies on there that I have to make sure I takeoff. It’s taken away the complete customization of subways whole business premise and I will not be continuing to shop here