Rose Smith Insurance Agency, Inc.: Allstate Insurance

Reseñas

• AG

  Aniee Gee

  May 21, 2024
  2.0
  This office SUCKS. I'm not sure how long I've been with this office in particular, I have been with Allstate for years and it wasn't the worst experience until I was paired with this office. Maybe it has always been the same office and the person now running it is the reason my experience has gone down. I couldn't accurately say. I have been trying to call/ email this office for MONTHS and I mean months. No one ever responds and if you're lucky enough to speak to someone and it requires they call you back, I promise you THIS OFFICE will not call you back. Rose Smith is my agent and she has not been doing her job when it comes to myself and my policy. My prices have increased beyond being reasonable and communication about why is NEVER relayed. If you choose to go with allstate I say avoid this agent at all costs. So many good reviews for this place and I can't find a reason as to why other then the recent reviewers have not been with her long enough to recognize that someone else could do her job better. The only reason I even give her stars is because Allstate isn't a bad company, just this office/ agent
• BS

  Brenda Sanchez

  Aug 28, 2023
  5.0
  Muy buen servicio...
• CR

  Coty Root

  Jul 19, 2023
  5.0
  I have always had a great experience with this Allstate location. Was nervous with it changing hands in the recent past. However, I have enjoyed working with every rep I have had the pleasure to talk to. With that being said Justin has helped me through one of the toughest situations I have ever had to handle within auto insurance policies. The entire time he has been not just professional but personable as well as a very friendly person helping out. He has been efficient as well as friendly wnough to help reduce the stress of the situation. Justin, thank you for everything!