The UPS Store

Reseñas

• TF

  Ted Franco

  Jul 28, 2026
  1.0
  I called this location two times today 07/28/26 and the lady the first time place me on hold and didn’t get back to me I called a second time and didn’t wanted to help me stating she had other customers just to call later
• ME

  Melody Emchick

  Jul 18, 2026
  1.0
  Warning to anyone needing time-sensitive services here: their online booking system is completely unreliable. I scheduled a notary appointment through their official site a month ago in advance for 11:00 AM today. When I arrived on time, I was turned away because they had no certified notary on-site. The employee at the counter flatly told me that the online system doesn’t sync with actual staff schedules and that my month old reservation probably just "got lost" in their emails. What makes it a 1-star experience isn't just the system glitch—it was the complete lack of customer service. The staff member was entirely unapologetic, took zero accountability, and didn't even offer to check a nearby location or help me find an alternative solution. If you have important legal or time-sensitive documents, do not rely on their online calendar. Go elsewhere.
• BP

  Bill P

  Jun 11, 2026
  1.0
  I was about to enter this store this Wednesday at around 6 pm when I noticed a younger Asian woman who looked like the owner walking through the front door with what looked like alcohol. As a business owner who routinely does shipments through UPS, I know that franchises like this are not able to ship alcohol in store so I thought this was odd. It would be both disturbing and extremely unprofessional if what I saw is correct and the owner of this store brought alcohol onto the premises of this store during business hours. I know there are several other UPS stores in the area so maybe I should take my business elsewhere if this is how things are run at this store.
• QL

  qiu li

  May 23, 2026
  1.0
  I had a very disappointing experience with one of your employees today. I arrived at the store just before closing time to process a return because one of the items I brought was the wrong one by mistake. I only needed a few seconds to go back to my car and grab the correct item, but the employee refused completely, closed the door, and ignored me afterward. I understand the store was about to close, but as a large company, customer service and basic understanding in small situations like this are very important. I was polite and only asking for a brief moment to correct an honest mistake. The way I was treated felt rude and unprofessional. I hope this feedback can be reviewed so future customers are treated with more courtesy and consideration.
• JE

  jacobo echeverri

  May 20, 2026
  1.0
  I bought a #2 envelope and it was somehow $10 , anywhere else they are $4 max, I didn’t even pick the envelope up from the counter and asked for a refund, they said packaging materials were non-refundable, which is a lie because I have bought extra packaging materials at other stores and they will gladly refund them if they are unused, Christie Wang, the owner of this scammy store has also prohibited her employees to give out her contact info, please be aware of this store and support other stores were the owners do have a sense of community please take your business elsewhere. Pd: The blonde guy’s attitude is awful, but that is the type of people Christie Wang needs, the ones that will defend her unethical business for some spare change, good job bud.