The UPS Store

Reviews

• RJ

  Robert Behm Jr

  Jun 5, 2026
  5.0
  Staff is always friendly and helpful when dropping off or shipping packages. Always good parking. Thank you
• AS

  Andrew Sutvaj

  Apr 20, 2026
  5.0
  I have generally had positive experiences with The UPS Store; however, during my recent visit, the wait time was quite long. Additionally, the self-service return kiosk was out of order, which made returning my Amazon package difficult. I would appreciate it if you could ensure that the self-service kiosks remain functional and available for customers to use
• DD

  Digish

  Mar 28, 2026
  1.0
  Today I went to this UPS store instead of the one on Devonshire and Mason since that one was going to open at 9:30. And I had a horrible customer service. I had a shipping label in my phone for which they just showed me rate card on how much it's to print the page! Right after I went to my usual UPS store on Devonshire and Mason and they alsonsaid the label needs to be printed but just told me to email to their Gmail account and printed it for me. I am not coming back to this store.
• PP

  Presley

  Apr 9, 2024
  5.0
  Good location, always find parking and the employees are helpful. It’s cramped in there but I am not looking to hang out, just get in drop off and leave so it’s fine.
• PX

  Peter X

  Aug 31, 2023
  5.0
  I stopped by this UPS store on my way back home from work to return an Amazon order. The UPS store is right off the 118 freeway near Amazon Fresh so its in a big plaza with many parking spots. I was able to park right in front of the UPS store. When I walked in, there was 1 person in line while the 2 staff members were helping out 2 different customers. They were having issues so I had to wait like 5 minutes in line. The store is not big so just having 4 people inside is already filling up the store. When it was my turn, I just put the package on the scale and the employee scanned the QR code on my phone. He asked if I wanted a receipt and that was basically my time in the store.