Their staff person was extremely rude, argumentative, and unprofessional. He lacked the most basic service skills. Their automated phone line provides incorrect information about live scan hours and rather than provide a simple apology for their company issue, he interrupted me multiple times and dismissed me. Incredibly rude and unprofessional. One of the worst service experiences I’ve ever had. Went to Perry’s Parcel and they were fantastic.
JL
Jocsán Licea
May 6, 2026
Horrible experience, I asked them to print out a banner for me, they charged me over $250 for a paper banner. Asked for a refund and never got it. I hate to say it, but I git scammed.
NH
Nicole Haisma
Apr 17, 2026
FAST. FRIENDLY. EFFICIENT. For all your shipping and Amazon returns—don’t go anywhere else! Every time I walk in, I get excellent service. They process your returns at lighting speed and you are on your way. Wonderful friendly staff too. 5 star service all around!
CL
Craig Law-Smith
Apr 10, 2026
I had a wonderful experience at this UPS Store! I originally went in to buy packing supplies to ship my eyeglasses to NYC for repair, but the staff was incredibly honest and helpful. They explained that it would actually be cheaper for them to pack the glasses for me than for me to buy the materials myself.
They also saved me an additional $70 by recommending regular postage over a faster shipping method that would have only saved a few days. I truly appreciated their honesty, speed, and friendly service. It’s rare to find a business that looks out for your wallet like this. Highly recommend!
JK
Jannine Kennedy
Mar 31, 2026
The customer service was great. Patel was very helpful and knowledgeable and addressed our shipping needs. Clean, organized store and well staffed.