The UPS Store

Reseñas

• NP

  Nupur Parikh

  Jun 7, 2026
  1.0
  Ridiculous pricing on envelopes and packaging — price gouging! $7 for a flimsy plastic mailer that likely costs $0.10 to make.
• CM

  Christopher Mammone

  Jun 5, 2026
  5.0
  Made my life easier!
• BB

  B BB

  May 24, 2026
  5.0
  Albert provides the best notary service!
• AC

  Anthony Cuellar

  May 13, 2026
  5.0
  Brandon was very helpful by handling a package for me today. I have been a box renter for over 20 years at this location. All the staff have been very helpful throughout the years! Good people!
• KM

  Kelly Madera

  May 13, 2026
  1.0
  Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax urgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.