Excellent and very personalized styling experience. The colors and styles are very beautiful made.
ML
Megan Liu
Feb 13, 2026
1.0
Very disappointing experience at this store. The sales associate, Angel, was rude and unprofessional. Even after I clearly said I was just browsing, she kept pushing me to try on clothes and pressured me to make a purchase.
It felt aggressive and uncomfortable. This is not how customers should be treated.
CB
Carolyn Bird
Sep 17, 2022
5.0
Excellent, remarkable and best service I've actually ever received in a retail store. I wasn't dressed up and didn't look any part, and I was left alone to take my time browsing. Michelle was outstanding at giving me ideas and looks and bringing just the right sizes. I felt no pressure to buy, simply fell in love with almost everything I tried on here. Far better experience than wandering through a department store aimlessly and hoping to find just one thing and failing for any real help at all, which is usually my experience.
JR
Jinfeng Rao
Sep 6, 2021
1.0
The sale and shop owner is so RUDE and impolite. Someone purchased a coat online as a gift for my friend and my friend wants to replace with another style. The sale and owner kept saying the coat is on sale and the shop didn’t even sell now, and not allowed to replace.🤮🤮🤮
JP
Jeewoo Park
Aug 26, 2021
1.0
Don't ever buy at this store. Again, don't buy at this franchise store. If you want to purchase anything from Max Mara, try at the store and buy online or buy at a corporate store because you won't get a a refund. This franchise store has a NON REFUNDABLE policy and the aggressive salesperson will NOT TELL YOU.
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