FedEx Office Ship Center

Reseñas

• SS

  Sam

  May 29, 2026
  1.0
  Store manager would not take my international letter. Gave erroneous information about what I needed just to mail a letter. I checked on FedEx official website that what he said was wrong but he insisted. Ended up going to the FedEx office nearby at Cal Ave and there was absolutely no problem there.
• AF

  A. F.

  Jan 28, 2026
  1.0
  On 1/28 5:50 pm Daniel the store manager was very uncooperative and marked my package as damaged because I attempted to ship 2 laptops in a separate box in the same larger size Fedex box that I secured with padding. As I was leaving i saw him put 1 piece of tape on my 1 side. When i requested to tape all sides he refused. He didnt notify me ground pickup already came for the day. Terrible experience and customer service and now my package will not arrive on time.
• JL

  Jane Li

  Aug 25, 2021
  5.0
  Reuben is my favorite FedEx employee. Because of my job, I need to drop off packages at FedEx a few times a week. It’s always a pleasure going to the Palo Alto location because Reuben is super friendly, knowledgeable and gives me great tips on shipping and delivery (e.g. how to tell if a package is counted as West coast shipment or not). I had some bad experiences with FedEx employees in other locations, but visiting the Palo Alto FedEx is always enjoyable thanks to Reuben and the team there.
• DD

  Darshil D

  May 21, 2021
  5.0
  Person at the store was very helpful and went above and beyond to answer questions / provide suggestions