I love subway but I always get my order wrong when I order from this store. I order for pickup and pay extra for extra cheese but so many times I have had 0 cheese in my sandwiches.
RW
Ryan Wilson
Apr 29, 2026
1.0
I honestly wish I could give this location half a star, Ive order food here 3 times now and each time was a horrible experience. The first time I asked for a footlong and they didnt weigh the steak and barely put a on the sandwhich. They barely put vegetables on it as well. I didn't say anything, I just accepted it and paid it. The second time I barely got meat on it again and when they started putting the vegetables on it i asked for extra and she quickly put some extra then just rolled up the wrap and packaged it and processed the transaction. Today I came in and asked for a footlong and they were a bit more generous with the portions this time, when we got to checkout i asked to use a coupon and she told me I cant use steak for the coupon. I can only use deli meat, turkey or ham. I then told the lady it says what it excludes on the coupon. It doesn't exclude steak. She said since the store is privately owned the owner can make the rules and choose what coupon they can accept. This is honestly very misleading, they honor the coupon but only certain meats? If they accept the coupon, they need to accept what it says on it and not modify it. So I decided to not to buy it and they lost $8.99 and a customer. They could just honored this one time but they have poor management/customer service skills. No good customer service whatsoever. I made a compaint and now I have a free sandwhich to redeem. Not only are they losing money for their store but also for corporate. Its a honestly a trash store and I would recommend anyone coming here. Drive the extra mile to the surrounding subways.
My family and I had a really disappointing experience at Subway today. When we walked in, we weren't greeted or even acknowledged. We stood there waiting, hoping the employee would ask for our order, but she just looked at us without saying a word. After about 10 minutes of being ignored, we decided to leave. We couldn't get her name, but she was wearing glasses. It was a pretty frustrating visit.
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