Subway

Reseñas

• CC

  Chris Cordova

  Apr 6, 2026
  1.0
  This is THE WORST subway I have ever been to. I placed 2 online orders. One under my name and one under my wife’s name. Something came up and we were not able to pick up the sandwiches in time so I asked my Father in Law to pick up the orders. I NEVER have any issue picking up the orders and they NEVER ask for any sort of confirmation. My father in law went inside to pick up these orders for me and the lady working tonight would NOT give him the orders for some reason. She refused to give him the sandwiches when he knew the names for both of my orders . How does this employee know that my father in laws name is not my name. How would my father in law know BOTH names specifically for this order if I did not tell him the name for the orders. My father in law is Mexican and this lady was profiling him. Now I had to go pick up these sandwiches LATE because they refused to give the orders to my father in law. I approached the employee about this and I told her I sent my father in law to pick up these orders. What is the reason she wouldn’t give it to him? She looked me straight in my face and said “That’s your father in law”? With a smirk on her face. I am a white male and yes my father in law is Mexican. Why is that even a question? Why would she make a comment like this? If my father in law was white would she have given me the food? This is UNACCEPTABLE BEHAVIOR. They racially profiled my father in law and this needs to be investigated. I told this employee that they never give me any problems picking up my food. I usually walk in. They ask for the name. And they give it to me. She now tells me that we need to show confirmation? When in the past all we had to do is say the name for the order. Now they need me to also sign a receipt? This is absolutely ridiculous. If I give my father in law authorization to sign and pick up these orders, why is this an issue? Why would she question that that is my father in law? Is it because he is MEXICAN and I am WHITE? I cannot believe they embarrassed my family like this. We will NEVER be back to this location. And I advise everyone reading this to never go back as well. I will be calling corporate on this establishment and taking this to a higher level. This subway is RACIST and needs to learn how to treat customers. This is disgusting behavior. Absolutely disgusting and disgraceful.
• SL

  Stephen Lee

  Feb 10, 2024
  1.0
  Ice machine has black particles