HH
Hector HURTADO
Jul 12, 2026
I called this location twice because I was having trouble placing an online order. The first time I was left on hold for about 4 minutes, and the second time for about a minute. When someone finally answered, they said, “Hello, thank you for calling Domino’s.” Confused, I asked, “I’m calling Wingstop, right?” Instead of correcting the mistake professionally, I could hear multiple employees laughing before someone said, “Yeah,” and then hung up on me.
I never even got the chance to ask for help with my order. This was one of the most unprofessional customer service experiences I’ve had. If this is how customers are treated over the phone, it’s hard to have confidence in the overall operation of this location.
After this experience, I won’t be returning to the Oakley Wingstop. Based on how I was treated, I can understand why this location has so many negative reviews.