I’m giving this location 3 out of 5 stars. The sandwich itself was good, but there are definitely areas that need improvement.
I ordered takeout and added notes requesting that the sandwich be cut in half and napkins be included. Neither of these requests were followed. I understand I could have grabbed napkins myself, but it would have been nice if the staff had reminded me.
I also had a bag of chips to pick up, which I could have easily forgotten—thankfully, I remembered on my own.
The staff did provide me with a cup for my drink, but when I tried to get Dr Pepper, the dispenser only gave water or another drink entirely. I switched to Mountain Dew, which looked fine, but tasted watered down, so I ended up throwing it away.
Another thing to note is that I sometimes have difficulty understanding the staff due to their strong accents. I do my best to follow what they are saying, but it would be helpful if they could speak a bit more slowly.
Overall, it was a decent sandwich and an okay experience. However, if this Subway location can make small improvements in attention to detail and drink quality, it could offer a much better customer experience.