FedEx Ship Center

Reviews

• AS

  Aj. Sequeira

  Jun 1, 2026
  5.0
  The attention at this facility it’s fantastic and I’m highly recommend to everyone, I’m so pleased with the treatment and the doctor and the assistance are great, they are a very professional and so deep to the heart, I love everything and this office will be my preference for ever. God Bless this Doctor and everyone personal at this office b
• IU

  Indy Urzua

  Apr 23, 2026
  1.0
  had a very frustrating experience at this FedEx location. I was specifically instructed by a customer service representative to come in between 5:30–7:00 PM to pick up my package. I arrived at 6:45 PM, only to be told by the employee at the counter that I couldn’t pick it up because it had already been loaded onto a truck for next-day delivery. She then told me to call customer service to request a location pickup—exactly what I had already done, which is why I was there in the first place. When I explained this, she became dismissive, threw her hands up, said she wasn’t going to argue with me, and essentially brushed me off. I politely asked to speak with a manager, and she initially refused. After insisting, she eventually returned with my package. However, when I provided my permanent resident card as identification, she incorrectly stated that it was not a valid form of ID. At that point, it turned 7:00 PM, and she refused to continue helping me, claiming the system had shut off. Thankfully, a manager stepped in, handled the situation professionally, scanned my driver’s license, and completed the process without issue. The employee’s behavior was unprofessional, dismissive, and unnecessarily difficult. I was treated poorly despite following the exact instructions given by FedEx customer service.
• SR

  Staci Ridenour

  Apr 15, 2026
  5.0
  Katie C. is incredibly helpful and went above and beyond for me.
• CG

  Candelario Gutierrez

  Apr 12, 2026
  5.0
  Excellent customer service, fast service and affordable workers, Thank you!
• TS

  Tami Schmidt

  Mar 2, 2026
  5.0
  Excellent service today by Javier. I had a heavy odd size package with very specific packing instructions. Javier did everything I asked and was so pleasant to work with. I really appreciated his help.