EC
Erika Colbert
Jun 9, 2026
My elderly parents came in today needing simple assistance, and what they received from Ashley was nothing short of disgraceful. She was openly rude, dismissive, and made it very clear she had no interest in helping them. Watching someone speak to seniors with that level of disrespect was shocking and completely unprofessional.
Ashley refused to provide even the most basic customer service, acted inconvenienced by their questions, and made them feel like they were a burden for simply asking for help. There is absolutely no excuse for that kind of behavior from anyone representing a business.
I want management to be fully aware that this wasn’t a minor attitude issue — it was a complete failure in professionalism, empathy, and basic human decency. I will be reporting Ashley and the entire incident to ensure this is addressed. No customer, and certainly no elderly person, should ever be treated this way.