The UPS Store

Reviews

• WB

  Walter Bi

  May 26, 2026
  1.0
  I have visited this UPS Store several times for Amazon returns. Each time, there seemed to be some kind of extra charge involved. I understand some services may not be free, but the fees should be explained more clearly before the return is processed. Customers should confirm any charges upfront. ----------------------------------------------- Update after the owner’s response: I understand that label printing or packaging may cost extra in some Amazon returns. But in my situation, Amazon told me to bring the item back with the packaging box, and I did bring the packaging box. The staff still asked to see my previous label and said the bag with the label on it was the actual “packaging box.” That explanation made no sense to me. I am not making a false accusation. I just feel this location is overly strict with Amazon returns and creates unnecessary charges. If you do not want to handle Amazon return business, or if every detail will be interpreted in a way that results in extra fees, then customers should be told clearly before the return is processed.
• PG

  paulina Guzman

  May 22, 2026
  1.0
  They don't know what they doing
• SH

  Stephen Hy

  May 20, 2026
  5.0
  Jane and Bethany are very great! I have a picky boss that wants a passport to have more shoulder size which annoys me. With your patience and positivity that I had been coming to this location, I feel like home. Thank you!
• MM

  Meet Shah (ms)

  May 15, 2026
  1.0
  Extremely uncooperative and rude staff. Do not understand basic requirements for notary and made becoming to the store multiple times with varying instructions. Please avoid and save your time and get notary done else where.
• DB

  Dave B

  Apr 26, 2026
  5.0
  This service has been quick and easy every time I have done Amazon returns (about 10 times in three years) I have never been charged. I follow Amazons instructions, which are easy to do!!!