The UPS Store

Reviews

• KS

  Kathryn Schwab

  Mar 28, 2026
  5.0
  This is my go-to shipping store in Marin. The employees are always very helpful, fast, and do a good job. Ethan helped me today and was super helpful!
• CH

  Cindy Holland

  Mar 23, 2026
  1.0
  DO NOT GO HERE!!! The man who works here is a BULLY!!! I am a 5-year member and customer of an alternative UPS location. The ladies who work at my store all know that I have Parkinson's and I'm treated with the utmost respect kindness graciousness and empathy. This man was grumpy rude condescending and insulted me! DISCRIMINATION!!! I am a senior widow and disabled. When I said he was grumpy he threw me out of the store, and accuse me of being on something. The only thing I'm on is trying to return my T-Mobile devices. The T-Mobile lady was on the call while I went in the store and recorded everything. I will be pursuing legal means. SHAME ON YOU - YOU ABUSIVE BULLY!!!!! I I'm also calling the police department to file a report of abuse!
• PP

  Pam Phillips

  Mar 12, 2026
  5.0
  This is the very best UPS Store ever. They are always pleasant to deal with.
• AS

  Alice Stolte

  Nov 3, 2024
  5.0
  I visit both UPS stores in Mill Valley often for shipping needs and I am always impressed by how friendly and helpful the staff is, especially given the volume of packages they handle every day. The guys and gals that work there are always efficient, friendly, and knowledgeable. Thank you!!!