The UPS Store

Reviews

• DR

  Daniece Rivera

  Jun 4, 2026
  2.0
  Customer service is great. Location is TERRIBLE. You can't easily park and take drop offs with ease. It's like entering an amusement park parking lot just for a 2 minute visit.
• BA

  Bella Aviles

  May 28, 2026
  5.0
  When I came there, I had a heavy box that I wasn’t able to lift on my own due to me having a medical condition. I still tried to lift it anyways, so I went inside to ask for a dolly and immediately the associates not only provided me with a dolly, but also sent a male associate out to help me. When the gentleman came out to help me, he refused to let me help because he saw I was in need. I didn’t notify them that I had a medical condition and still they provided me with excellent service and lifted the heavy box for me.
• SP

  Souk P

  May 11, 2026
  5.0
  I was just treated to some excellent customer service. I dropped off a box Saturday then over the weekend I realized I forgot to include something in the box. I go back noon Monday to see if I can include the missing item in the box. Asian Dude (should have got his name) spent like 10 minutes look for the box. Then another 2 workers were back there too. In the end the box was found, then he placed the missing items inside. Problem solved. Big Thanks 🙏
• SM

  sharon morrison

  Apr 26, 2026
  5.0
  The store on murrieta and newport is the best. First of all Diana is remarkable & helpful plus kind. She has helped me now for about 2 yrs. For our banner/s. But each & every employee here is amazing. Vere sooy helpful & kind. Thank you. Banners are so affordable. Thank you
• AS

  Al Smith

  Apr 20, 2026
  1.0
  I came in Sunday to notarize a document. Was told to come back monday. Came back and they told me they didnt have anyone. Would not trust this business