The worker (Carlos) Had an extremely poor attitude not greeting me and my friends and rushing me to tell him what we wanted on our sandwich even though we were the only customers and when he gave us the sandwiches when we were done he just threw them down on the counter instead of giving it in my hand when I had it out overall very poor experience considering most subway employees are excellent
AD
Apo Degirmenci
Jul 26, 2026
He said his name is Marcus. Claimed he is the manager. Needs more training. Horrible. Above all, stated he can’t toast the sandwich in this hot weather and he said it will get ruined and he is really busy. Bad hygiene.
CM
Carlos Muro
Jun 23, 2026
Very bad service Lucy attended me very bad character for a costumer
MC
Mila Cortez
May 20, 2026
First off, 1,000 stars to the manager Marcos, and staff Jacinto, Lucy, and everyone else in this establishment. All staff are very kind to their locals and to people passing through! You can be rest assured this has been the best subway I’ve been to in years and you will have the best experience anyone would expect for a comfort meal in Malibu and is just a classic. All meat is fresh and up to date and the vegetables are wonderfully crisp and fresh as well! Thank you so much for your kind energies and amazing service. Special thanks from Mila and Lina 🍀🤙
JB
Jimena Browne
Apr 19, 2026
I honestly don’t understand how the ordering system works. I selected sandwich #9, but then I was repeatedly asked what I wanted to add, which made the process confusing. On top of that, when I asked for extra cheese, I was told it wasn’t allowed and that only one slice was included — which felt very inflexible.
What was most frustrating was the service. The employees were speaking Spanish, yet when we were discussing in Spanish and trying to decide which cheese to choose, they didn’t offer any help at all.
Overall, the service was disappointing and unhelpful, which made the whole experience unpleasant.