The UPS Store

Reviews

• MA

  Melissa Aguilar

  Mar 23, 2026
  5.0
  They are super quick and efficient with their work. They help customer get in and out with a lot of help. Very friendly and great store in Madera, Ca.
• DZ

  Dorothy Zaragosa

  Mar 7, 2026
  5.0
  The customer service is awesome, always so kind and helpful not to mention friendly!!
• CS

  Cliff Schonert

  Jan 29, 2026
  1.0
  😡THIS UPS STORE NICKLE AND DIMES CUSTOMERS FOR EVERY INTERACTION😡THEY CHARGE CUSTOMERS(OVER $3.00)TO SEND (AMAZON RETURN LABELS) FROM (CUSTOMER'S EMAIL) TO (UPS STORE'S EMAIL) IN ORDER TO PRINT THE (RETURN SHIPPING LABEL)😡I NO LONGER USE THIS (NICKLE AND DIME'ing) UPS STORE FOR MY SHIPPING NEEDS😡 😀VERY HAPPY WITH (👍THE MADERA MAIL DROP👍) ON HOWARD (NO NICKLE AND DIME'ing) UPDATE-I HAVE REPEATEDLY EMAILED THIS STORE PER THEIR (REVIEW RESPONSE EMAIL ADDRESS) WITH (ZERO RESPONSE). YOUR CHARGE OF (OVER $3.00) FOR FORWARDING A (AMAZON RETURN SHIPPING LABEL) FROM MY (EMAIL ADDRESS) TO (YOUR EMAIL ADDRESS) IS A RIPOFF THAT (THE MADERA MAIL DROP) CHARGES (ZERO DOLLARS & ZERO CENTS) FOR THE SAME ("SERVICE"). AGAIN, THE UPS STORE ON CLEVELAND IS MUCH TOO BUSY (CHARGING CUSTOMERS FOR EVERY LITTLE THING) THAT THEY ARE (ULTIMATELY CHASING LOYAL CUSTOMERS AWAY). DEAR (UPS STORE), I FIND YOUR (CANNED, BOILERPLATE, AI GENERATED) RESPONSES TO NEGATIVE CUSTOMER REVIEWS...TO BE EXTREMELY UNINGENIOUS...SHOWING YOUR TRUE LACK OF CUSTOMER CONCERN.
• JO

  Jim O'Brien

  Jan 8, 2026
  5.0
  The staff is always fast, efficient and friendly!
• SG

  Shon Guerrero

  Jan 1, 2026
  5.0
  The staff were friendly, knowledgeable & efficient