This fed-ex location serves the community well. friendly and helpful. I appreciate the many services they provide.
DW
Dr. Preston Williams
Mar 13, 2026
Arrived, parked in the front, brought in my envelope and the employee packaged my goods in a bubble wrap envelope, rapidly printed a ticket and mailed it out promptly. Thanks for the speedy service!
The personality and customer service could use some work here! But hey, I get it. =>
Consistently poor customer service at this location.
I frequently place print orders online for pickup, and I have yet to experience a welcoming or courteous interaction. During my most recent visit, the assistant manager stated there is “one line,” implying that I had cut in front of others. There was no signage indicating this, and with separate counters for print and packing, the process is unclear. The interaction felt unnecessarily accusatory.
Professionalism and basic courtesy matter, and based on these repeated experiences, I will be taking my business elsewhere.
ER
Elika Rezvani
Feb 9, 2026
Hi this is actually my first time at the fed ex lol and a man by the name of BJ was so incredibly helpful to me......he was so polite, unlazy and extremely helpful.....after sending some letters he treated me to a complimentary fax to a government office.....my problem is I noticed I didn't sign the paperwork myself so I called and was told that I have to come back in.....I got mad at Christian and Paula but they were trying to help me as best they could......Christian Said to come in......once I did I mentioned I was in earlier and they waived the fax fee for me and I thought it was really nice.....then paula wanted to refund me 25 dollars as I was walking out......she didn't because we found out BJ didn't charge me......
I would really like to recommend
this place and their knowledge but also compassion for customers that are anxious.....
Christian,
Paula,
And Bj thank you for your help!
Elika Rezvani
MM
meghan mcneer
Jun 9, 2022
Megan is the one of the best Fedex employees I have ever had the pleasure of interacting with -- she was so helpful with my last minute very important print order. I couldn't be more thankful for her customer service!