Wait time for service was kind of long for just basic assistance.
I appreciate that the staff who assisted me was kind and tried to help. However, my experience with this FedEx location was very disappointing.
I went to return a backpack with a SHIPPING LABEL THAT HAD ALREADY BEEN PAID FOR BY THE MERCHANT. Even so, this location tried to charge me an ADDITIONAL FEE simply because it is located inside a hotel.
Customers are NOT RESPONSIBLE FOR THE LOCATION OF THE OFFICE, and we should not have to pay extra when the shipping HAS ALREADY BEEN PAID FOR.
I find this practice LACKING TRANSPARENCY AND ABUSIVE. I recommend going to another FedEx location if you have a return or a prepaid label, because here they may try to charge you UNNECESSARY ADDITIONAL FEES.
RP
Rogelio Perez
May 15, 2026
I work nearby, & I have fumbled some company purchases. I have also thrown fragile items into a box and the front desk girls/ ladies took the time to accomodate the contents and provide the best cost effective options.
JM
Jaime Maldonado
May 10, 2026
Muy buena atención me ayudaron para obtener mis copias enviadas por email ... ... Que marsvilla la tecnología de hoy día .... Gracuas a todas, muy lindas
VA
veronica Adorno
Apr 27, 2026
Tbh—this office is amazing! If it wasn't for the one worker that was there, i would of lost my tax refund. It was on a deadline for that day to be submitted and post marked by that day atleast, not joking eaither. If it got post marked the next day, id lose all my refund, and it was an amended return....i dont even know how to do taxes, chat-gpt helped me do them and the lady there helped me by making sure it was post marked it that day🩷🩷🩷