Cricket Wireless Authorized Retailer

Reseñas

• LC

  Lorenzo Chavez

  Aug 6, 2026
  5.0
  Excellent service! The gentleman who helped me was professional, friendly, and went above and beyond. Outstanding customer service. Highly recommend this store. ⭐⭐⭐⭐⭐ thank you Manuel
• JC

  jocelyn cox

  Aug 5, 2026
  5.0
  I had a old vertion Phone . I came to the store to change the company . The person view my Phone. For one $1 I ply for a inicial payment . And he recomended me a I Phone 17 promax. The problem was not the company it was my Phone. Now Im Happy with my new Phone. I recomend this store location. Thanks for a good servir manager manual
• DG

  Daniel Grossnickle

  Jul 26, 2026
  1.0
  I checked the hours before I went but when I got there, the store was closed with a little clock in the window that said, we'll be back. I had to wait half an hour. I read online that I was eligible to upgrade my phone for around $79.99. So that's what I expected when I went in. I dealt with the owner and when he added things I never asked for it was over $200! I think he charged me around $140 for just the phone, almost double the price. He said that's for the set-up. I told him my understanding was you could just do that yourself online. And he said, yes, but it's very difficult to do, and most people can't do it or they mess it up. The other doozy was for three months of insurance. I never asked him for insurance. He said, you have to get insurance. When you buy a car, you get insurance. So when you buy a phone, you have to get insurance. I said, when you buy a car, it's the law, but it's not required for my phone. And he said, after three months you can just cancel it. I said, but I don't want it at all. I didn't ask you for insurance. He argued with me quite a bit and insisted that I had to have insurance for at least three months, paid upfront. He had already charged me for 3 months of insurance and said he couldn't refund it, and then he decided he could when he saw it was a deal-breaker. He didn't ask me if I wanted a screen protector, but just included it into the pricing, at $59! I later bought a nice, sturdy case (with a screen protector included) on Amazon for $11, put it on myself. Seems to be fine. As I've gotten older, I no longer get excited or let my anger show. So the whole time I spoke with him in a conversational, courteous tone, I never raised my voice or got excited. But several times, he became very strident to say the least, raised his voice, and expressed great frustration with me because I didn't want these extra wildly inflated upgrades. He tried to make me feel like I was being unreasonable. I wasn't. So I got out of there finally, paying almost double for my phone just to be done with it. Not a pleasant experience. Next time, I'll just do it online.
• JW

  Jonathan Walker

  Jun 16, 2026
  1.0
  This is not an actual ‘Cricket’ store. The store will not honor any service plans or phones they didnt sell. I purchased a phone through Cricket‘s website, the online chat told me to go into the store to remedy an order issue l, however the store refused to even try to help because the phone was purchased elsewhere from their location. Only go to this location if you plan to purchase the phone directly from them in person, otherwise they wont even look up your account! The manager told me to have a nice day and walked away before I was done speaking. No stars.
• DK

  David Kevorkian

  Jan 9, 2023
  5.0
  The employee went out of her way to make our inquiry so easy. Very thankful