Do not order from here ever. We ordered on the app, only got half our order, and the location will not refund, and we're currently essentially being stolen from. Manager Gael was completely unhelpful, just said it's not his problem call corporate. If you want further details they're below. Once this store has your money, you won't get it back without a fight if something goes wrong.
We placed an order on the app on Friday night around 10:30. It was delivered at 11:30 by a door dash driver (actually two of them) rather than a wing stop delivery driver. When they dropped it off, it only had 1/2 of the order. It said right on the bag that it was bag 1 of 2. The drivers said they didn't have anything else for us and we should call wing stop.
We tried to submit a request with the link, no such luck so we called. First we we told to hold please, and I quote "I'm off the clock I can't help you" lol. After 10 minutes on hold we called back on a 2nd number, and were helped there.
The resolution offered was that we could come pick up the wings we ordered. They didn't have a delivery driver. Obviously if we had a car that would be annoying but not awful, but we don't have one. So they're asking us to take a round trip uber to get food that we paid for. Then he said we could get store credit, but it was only usable for 7 days. We don't live here.
Gael said it's door dash delivery driver's fault, we gotta call them. They said based on their partnership with Wingstop, we need to call wing stop.
Never was the obvious easy resolution not he table: refund our. missing wings.
No matter how much we asked for this obviously easy solution, we were told that we had to call corporate (which is obviously closed)
So now we're fighting for $100 and it shouldn't even be a little bit of an issue. Never do business with this wing stop, and honestly this has turned me off from ever ordering from wing stop again which was always my go to in a pinch.
I attached the receipt for a little proof for those that might want to not do business.