Subway

Reseñas

• DD

  DiamondLady562

  Aug 11, 2026
  1.0
  ⭐️ 1 Star This is the second time I’ve had a bad customer service experience at this Subway, and after today, I will not be returning. The first time I came in, I was ordering a sandwich and, halfway through it being made, the employee who initially started my sandwich switched with another employee. The second employee immediately had a very rude and clunky attitude toward me. For example, I asked for a little bit of lettuce, and she put a huge handful on my sandwich. When I politely told her that I only wanted a little, she rudely grabbed a large chunk off the sandwich and threw it back into the lettuce container. Her attitude continued throughout the entire interaction. Then, when I was trying to enter my phone number during checkout so I could receive my Subway Rewards points, the transaction was pushed through before I had the opportunity to enter my number. At that point, I just let it go. Today, I decided to order online specifically so I wouldn’t have to deal with the employees while ordering. Unfortunately, when I came in to pick up my food, the same employee was working. I simply asked her, “Can I have some napkins, please?” She completely ignored me, turned around, and walked away. Another employee then asked if I didn’t have napkins in my bag, and I explained that I needed some. The same employee eventually gave me a handful of napkins, but did so in a very aggressive and disrespectful manner. At this point, I genuinely don’t understand what I’ve done to receive this type of treatment. I am coming into the restaurant, paying for my food, and speaking to the employees respectfully. I’m not being rude or difficult, yet I have now had two separate negative interactions with the same employee. I expected much better customer service from a Subway in Bixby Knolls. Instead, it feels like this employee has some sort of personal issue with me that I’m completely unaware of. Customers should not have to feel uncomfortable or unwelcome simply for asking politely for what they need. I will not be returning to this location, and I hope management addresses the customer service issues here because this experience was completely unacceptable.
• MB

  Marissa c Angulo beltran

  Jul 29, 2026
  1.0
  Muy mal servicio. Y mala attitude
• RJ

  Ray Junior

  Jun 9, 2026
  2.0
  First time I ordered from here yesterday night my sandwich wasn’t toasted. Tried to give them another try tonight. Bread so stale couldn’t even eat my sandwich. Horrible experiences here and a waste of $40 over 2 nights because I bought combos. Need better workers or management.
• RU

  Richard Rayyis USMC

  Apr 6, 2026
  4.0
  Good service, everything was fresh and location was clean.
• DE

  Diondre Edwards

  Mar 29, 2026
  1.0
  I got shorted smh 🤦 😪 😒 😑 They're in here rationing time must be hard if you order a full loan, you're only gonna get meat That should be on a six inch all other subways and do it right , not here