Wingstop

Reviews

• SS

  Shannon Sargent

  Jun 3, 2026
  1.0
  Don't go here! I was there 6/2/26 and saw a rat in the kitchen. It was shocking and staff wasn't shocked.
• RH

  Rishad Hakim

  May 31, 2026
  1.0
  I am requesting a full refund for Order #20015 from Wingstop #634 on 05/30/2026. I live in Fremont and stopped at this location on my way home specifically to pick up dinner. Unfortunately, this turned out to be the worst Wingstop order I have ever received. Had I not already driven all the way home, I would have returned to the store that same night to request a refund in person. The Garlic Parmesan wings had little to no Garlic Parmesan flavor and were seasoned very unevenly. The Lemon Pepper wings were extremely salty—far beyond what would be considered normal—and were difficult to eat. The seasoning was inconsistent throughout the order, and the overall quality was unacceptable. I have ordered Wingstop many times from different locations and know how these flavors are supposed to taste. This order was not prepared according to the standards customers expect from the Wingstop brand. The flavor profiles were incorrect, the seasoning was poorly applied, and the food did not resemble the quality or consistency that Wingstop is known for. This was not simply a matter of personal preference; the food was prepared in a way that fell below normal Wingstop standards. I have attached photographs of the food and receipt. Based on the condition and quality of the order, I am requesting a full refund of $36.78. I am disappointed because I went out of my way to stop at this location while traveling home to Fremont, only to receive an order that was not representative of the Wingstop experience. If this matter cannot be resolved directly, I will pursue a charge dispute with my card issuer and provide the receipt, photographs, and details of the food quality issues. I would appreciate a prompt resolution and confirmation that a full refund has been issued. Thank you.
• AF

  Alan Fishman

  May 27, 2026
  4.0
  The lemon pepper chicken tenders were delicious but the staff got my name wrong
• VW

  Vincent Wong

  May 1, 2026
  1.0
  Slowest location ever. I came in to order just a side of fries and still takes over 10 mins. After taking my order they just disappear. No one else ordering and not even busy. I’m the only one there. Photo shown is after my order and waiting for 10 mins no one in sight.
• LJ

  lashonne joe

  Mar 24, 2026
  1.0
  I am very disappointed with my recent visit. The restaurant was not clean, the ice machine was out of ice, and the bathrooms were extremely dirty, which made the overall environment feel unsanitary. My food quality was also poor. My chicken tenders were burnt, the french fries were soggy and had no seasoning, and the order did not meet the usual Wingstop standards. In addition, the order board showed my order as ready, but when I went to pick it up, it was not actually ready and was well past the confirmed time. This caused unnecessary waiting and frustration. Overall, this experience was unacceptable, and I hope this location can improve cleanliness, food quality, and order accuracy going forward.