I had a very disappointing experience at this Subway location. The service feels extremely unfriendly toward customers. They seem to cancel orders without any clear reason, which is both frustrating and inconvenient.
What’s even worse is that they do not honor any promotions or deals, making the whole experience feel unfair compared to other locations. On top of that, the store environment and staff behavior are quite concerning — it doesn’t feel welcoming or well-managed at all.
Overall, I would not recommend this location. There are definitely better Subway stores that treat customers with more respect and consistency.
VP
Viral Paun
Jul 24, 2024
1.0
This guy was so rude! He’s the owner of manager and I asked for a kids egg and cheese and he didn’t tell me there’s NO EGG.
I asked for a churro and he said it gets hard in the machine and they don’t have it
I asked why would he advertise it then? He just stared at me so rudely.
I’ve never been so annoyed before! Subway, shut this place down
AM
Aman Mudgil
Jun 14, 2024
1.0
Today was my third and last trip to this place. First time was ok no big complaints other than the fact that the lady would use a spatula to put tuna in and just one scoop.. usually they have a scooper and there r 4 scoops of it.. but i made sure she corrected her self..and she did.. so complaints.
Second time there was a gentleman at the counter and I wanted to know if they do buy one get one 50% off as stated on their website, he said they don't. It was weird that they don't follow their own website coupons but I was in a rush so I took my tuna sandwich and I was out.
Today I went in again and the Subway webpage has a buy one get one free deal. The terms and conditions are as follows:
"Redeemable on Subway® App/online orders only. Free sub of equal/lesser price. Add-ons addt’l. Plus tax. 1 per order. No addt’l discounts. Excludes Footlong Sidekicks. Limited time. US only."
This tells the customer that every restaurant should be delivering this deal. I went in to get the deal, the same guy as last time said they won't give me the same deal. I asked why, he said we won't. I said if I order it online and pick it up here, you'd have to make it and he said if he sees it on his computer he will just cancel that order. I asked "why" again and again the answer was because we don't accept it.
If you want to make your own rules I dont think a franchise is a right option for you.
I have already filed a complaint on subway's website and will be filing the complaint at BBB as well.
Good Luck Guys.
JS
Jasdeep Singh
Nov 6, 2023
5.0
Other than all of the negative reviews which seem like their based off of one employee, I my self have had 2 great experiences with a nice guy who makes the sandwiches very well and tastes amazing!
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