LL
Lisa Qiya Li
Apr 4, 2026
Great passport photo experience at FedEx. They have a dedicated photo printing machine and a DSLR camera. Plus the salesperson was very familiar with the process. Was literally in and out within 5 mins! DO NOT GO TO CVS…
CF
Conor Fahey
Mar 17, 2026
Really disappointing experience at this FedEx Office location. I walked in while briefly listening to something on my phone and was immediately scolded by the manager with “turn your phone off now!” Not “please lower the volume” or anything respectful, just a harsh and unnecessary tone right off the bat.
I’m a reasonable person, but the way I was spoken to felt completely unprofessional and condescending.
To make matters worse, my wife was refused service when trying to print 5x7 wedding invitations, which should be a pretty standard request. Instead of offering help or solutions, it felt like they just didn’t want to deal with it.
Overall, poor customer service, lack of basic courtesy, and not a place I’d recommend for anything important.
KG
Kyla Ganote
Mar 10, 2026
Amber is amazing! We had a really tight work deadline today and, since we’re local to Lafayette, we prefer picking up from this location. When we called this morning, one employee let us know they likely wouldn’t be able to print and fold our flyers in the timeframe we needed.
Shortly after, I spoked to another employee named Amber and said she would make it happen—even though she already had another big print order to work through. When I walked in, the place looked incredibly busy and chaotic, yet she still had our order ready so quickly.
That is truly exceptional customer service. Thank you, Amber! 👏
JO
Jennifer Ostner
Feb 21, 2020
I’ve used this FedEx so many times, be it shipping, printing, or scanning. While they can sometimes get quite busy, they are always helpful and I always walk out with my take accomplished! Thanks!