The UPS Store

Reseñas

• WL

  WTZONE LLC

  Jul 17, 2026
  1.0
  This store has always been my favorite, and the owner is genuinely great—he consistently takes good care of customers. The previous team was excellent as well. Unfortunately, my experience with the staff working today was very disappointing. I arrived with seven large boxes to ship via UPS and asked to use the store’s dolly, as I have done before and as is common at UPS locations. There were three female employees; one stated that customers are no longer allowed to use the dolly, and another asked why I needed it, which I felt was an unnecessary and unprofessional question. I then asked to speak with the owner, as we know each other well, but I was told he was on vacation and unavailable by phone. This occurred on Friday, July 16, at approximately 11:20 a.m.
• KR

  Kareem Ramadan

  Jun 27, 2026
  5.0
  I’ve been to quite a few UPS Stores over the years, and I can honestly say the experience at this location is different—and that’s because of Andre. He’s always friendly, welcoming, and genuinely happy to help. You never feel like you’re just another customer. He takes the time to answer questions, makes the process easy, and always has a great attitude. Customer service like that is hard to find these days. I’ve been to other UPS Stores where the experience felt rushed and impersonal, but every time I come here, I’m reminded why I keep coming back. Andre sets the tone for the whole place. If you’re looking for great service from someone who truly cares about the people who walk through the door, this is the UPS Store to visit.
• CL

  C L

  Jun 15, 2026
  1.0
  I got to this ups at 5:58 on Mon 6/15/26 and the workers saw me because I parked my car upfront and they were opening the LOCKED door (mind you it’s 5:58) for another customer at the same time. I couldn’t find my tape it had slid under my seat so by the time I taped my last packed it was 6:01. I was able to walk in since the lady was walking out at the same time and the male worker stopped me and said they were closed. I was explaining I was already here i just needed to tape something and if they could help me out but then the blonde girl worker chimed in and said they already shut the system down. The lady JUST walked out? So did you purposely shut it while watching me? Anyways, I then asked when it would be a good time to come. I am a healthcare worker working Mon-Sat and am off at 5:45 everyday. Traffic was good today and my ETA was 5:56 but that’s very rare. The male worker said they’re open on Sundays and I can come then. I just checked right now to see the hours on Sunday and it seems he lied to me to get rid of me. That was very unprofessional. I understand I did walk in 2 mins late but it seems they do lock the doors early anyways ready to refuse service. And you’re telling me you shut down the computers as soon as you saw me walking in or were they lying about that too. But the girl worker seemed in a rush to get to her boyfriends car right at 6:04 so that explains a lot! I understand it was my fault losing my tape but lying to a customer? Very unprofessional team here. I did file a complaint with UPS corporate as well.
• ML

  M L

  May 16, 2026
  5.0
  I love that there are so many services in one place. Also, the person who asked me what I needed was so polite and helpful and made sure I got the information I needed to complete my task there.
• AJ

  Andrea Juarez

  May 13, 2026
  5.0
  My business partner and I had an issue with shipping back a return. Andre went above and beyond to help us as we dealt with resolving the problem. We have never received such great customer service!