FedEx Ship Center

Reviews

• HK

  Hamed Karimipour

  5 days ago
  5.0
  Terry was incredibly helpful and patient throughout the entire process. I had never mailed important documents through FedEx before, and he took the time to explain everything clearly, including the shipping options and prepaid return envelope. He made the whole experience easy and stress-free. Excellent customer service, professional, knowledgeable, and genuinely kind. Thank you, Terry!
• ML

  Michael Leister

  May 19, 2026
  3.0
  This place is not inviting at all, the sign that is directly in front of the customer entrance says Private Property. I showed in the photos were you should be putting your Private Property sign just in case you don't understand how signs work Also I tried to explain to the gentleman cause why not try and help out other customers you don't seem to be, and he completely shrugged me off and basically shoveled me out the door. Do you guys not want to have business, cause that certainly seems like the vibe you're shooting for.
• JE

  John Essilor

  May 12, 2026
  1.0
  I’ve been using this FedEx location regularly through our company account for quite some time, and up until this week I had never experienced any issues. I routinely drop off packages here multiple times a week and have always treated the staff with respect and kindness. Yesterday’s interaction, however, was surprisingly unpleasant. I walked in for one of our normal company drop-offs and, thankfully, the store was not very busy. There was a kind woman ahead of me dropping off several packages, and she politely told the employee at the counter (Asia) that I could go ahead of her. Instead of responding professionally, Asia immediately replied in a rude and condescending tone: “NO, HE CAN WAIT.” This is also after they are having small talk about fitness/salon and hair talk for about 10 minutes and I also wasn’t greeted or acknowledged when I walked in, but we all have bad days. I laughed it off and politely clarified that I only needed a cart from the side door to unload my company’s packages. Asia then responded in an irritated and confrontational manner: “OK BUT IT STILL NEEDS TO BE SCANNED RIGHT?!?!” The tone and delivery were completely unnecessary. As someone who comes into this location regularly and has never shown anything but patience and respect to the employees, I was honestly caught off guard by how I was spoken to. I understand everyone can have difficult days, so I chose not to escalate the situation and continued waiting calmly. Thankfully, another employee shortly afterward approached me, helped immediately, and brought me a red cart from the side door without any issue. I’m not writing this to attack anyone personally, but professionalism and basic courtesy matter, especially toward loyal repeat customers representing business accounts. One negative interaction can significantly affect the customer experience, and I hope management can address this issue. I haven’t had a problem with anyone else at this location other than her. Thanks
• DD

  David D.

  May 6, 2026
  5.0
  Very helpful
• TN

  THESAINT562 BLAZE IT OUT NOW!

  Apr 25, 2026
  1.0
  Waste of time and gave me attitude for trying to pick up my own package that I purchased myself. Paid for 2 day shipping been 4 days already