Subway

Reseñas

• AP

  asher patras

  6 days ago
  5.0
  Excellent service
• DF

  Daisy fosado

  Sep 24, 2026
  1.0
  We went to the Subway in Hercules tonight around 8 PM to order two cold cut footlongs. We originally tried ordering online, but the website/app said the location was already closed, even though the store was clearly open. The hours online say the store closes at 9:30 PM, so I’m not sure why online ordering was unavailable almost an hour and a half before closing. We ended up going inside and ordering two cold cut subs, which is something we regularly get from the Pinole Subway location, both online and in person. At the Pinole location, there is a large sticker on the window advertising multiple sandwiches for $7.99, including the cold cut. The $7.99 price is also shown online when you go to order a footlong cold cut. The employee made our sandwiches, and when we went to pay, the total was about $26 for two sandwiches. I explained that online ordering wasn’t working even though the store was open, and that the same sandwich was advertised for $7.99 online and at the Pinole location. I asked if they could honor the advertised $7.99 price, but they refused. I understand that individual locations may have different promotions, but it is frustrating as a customer to see the exact same sandwich advertised for $7.99 online and at another nearby Subway, only to walk into this location and be charged almost twice as much. Especially when the only reason we ordered in person was because the online ordering system incorrectly said the store was closed. The sandwiches were fine, but the pricing and online ordering situation were very disappointing. There needs to be much better consistency between what Subway advertises online, what locations advertise in-store, and what customers are actually charged. And on the receipt it wasn’t even what we ordered… that was charged.
• CB

  Calvin Beasley

  Jul 25, 2026
  1.0
  This place is absolutely disgusting. If I could give less stars I would.
• MM

  Matty Marsh

  Jul 11, 2026
  5.0
  Amazing place, Amazing vibes, amazing guy!
• FC

  Fredy Castro

  Aug 30, 2019
  5.0
  Very friendly staff