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Patrick Harrigan
Sep 27, 2026
Really disappointed with how this Wingstop location handled my situation.
Back in February, I ordered from this location and my food arrived cold and was also missing items. I filed a complaint and was later contacted by the restaurant and told I had a credit for the messed-up order that I could use at any time.
Today, I called to confirm the credit, and the manager told me it was valid and that I could come in and use it. However, just 15 minutes before I was supposed to arrive, I received a call saying the credit was supposedly “unauthorized” and that I only had two weeks to redeem it—despite previously being told I could use it whenever.
The credit even had my name attached to it. I relied on what the restaurant told me, and they changed the story at the last minute. If your own employees give customers conflicting information, the customer shouldn’t be the one punished for it.
Very frustrating experience and extremely poor customer service. I hope management takes responsibility and makes this right.
warning , if you’re not paying attention ordering food …they may take more than what they are suppose to give you….
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Byron Enamorado
Aug 6, 2026
Cool place to come and get food after i9 Sports Basketball. They give us 5 extra wings if you mention the flyer and i9 Sports. Glad they support i9 Youth Sports.
They didn’t follow through orders missing souse, bought 2 different set but both was the same
Horrible service today! This is my local wings too and when the younger kids are working all the food is fire. Today a older Hispanic lady and a Hispanic man in the kitchen, had my food ready. All my food was cold. I complained of the fries and the lady blamed me I had ordered my food “10 mins ago”. I asked for new fries and she took my cold fries and threw them in the boiling oil “to heat them up”. I hope management looks into this and they can confirm with their video surveillance at 8:15pm