I had to use the restroom really bad and was going to buy a. drink from them in order to use the restroom. It was 10:07 AM, i wasn’t going to buy food or anything, i stood for about 7 minutes and guy was back there with his airpod just doing stuff in the back and didn’t look like he intended to help me, I just left but this service is horrible. The workers are always rude.
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Ricky Flores
Sep 15, 2026
On Tuesday September 15 at 1:00pm I came in to make a order but had to do it online for the promo but the lady was super rude at the counter like I was wasting her time or something. I sat down and waited for my order to be done and she looks at me and says “Do you need something” super rude also I just said no and continued waiting for my order, then when I got up to ask for my order she was like “how am I supposed to know your name and that’s your order” after she just saw me make the order online and now I just got home and my order was wrong.
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Alyssa Marie
Aug 30, 2026
I paid for my food ! Sat down and looked around they are so dirty! I ate my food it tasted disgusting! There were no paper towels , my corn was burnt , the soda was flat , no ice ! Then the restroom was so disgusting.🤢
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Leo Trevino
Aug 10, 2026
The cashier was a vibe, I always feel good after chicken wings...
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Jasmine Sanchez
Aug 7, 2026
Whoever is handling the to-go orders seriously needs customer service training. The way I was spoken to over the phone was unprofessional and came across as rude and confrontational. Customer service is a basic part of the job, and I hope Wingstop provides better training to ensure customers are treated with respect. On top of that, every employee I saw looked unhappy and miserable, which really affected the overall experience. A welcoming and positive attitude goes a long way in customer service.