The UPS Store

Reviews

• EW

  Erin Wenner

  Jun 3, 2026
  1.0
  Package was dropped off there on Friday and here it is Wednesday and the tracking says it is still sitting at their store. Tried calling and they put me on hold for 10 minutes. Called back 3 times and no one ever answered. Find another store to ship your packages through, that puts a higher value on customer service. Called one final time before posting this. The girl that answered was rude and insisted that it was not her tracking number since it didnt start with a "1Z" after explaining that was the number provided at drop off, she finally decided to look it up. Low and behold, it was as I stated. She informed me that there was no such package at her office and to call customer service, who could give me the real status. I called UPS customer service and they stated it is still at the store. Now going through the claims process to have them find it. Will be filing a complaint with UPS regarding this store as well.
• RC

  Rick Christiansen

  May 27, 2026
  5.0
  I have my packages dropped here since most require signatures upon delivery. Even with a line they get people in and out. Workers are friendly and helpful
• MT

  Martin Townsend

  May 13, 2026
  5.0
  Amazing service and hard working staff. 10/10
• RP

  Raquel Perez

  Feb 20, 2026
  5.0
  The staff there is always friendly helpful and efficient. Thank you 😊
• IM

  Irene Medina

  Feb 2, 2026
  5.0
  Customer service as great very polite and informative of what I need to do to be able to do my return.