LR
Lizette Rodriguez
Jun 5, 2026
I visited your location to pick up an online order. I waited in line until it was my turn and then informed the employee that I had an online order. A manager (a man) told me that next time I needed to get in line, even though I was already waiting in line. When I explained this, he simply responded, “Oh, okay,” and did not acknowledge the misunderstanding or apologize for the way he spoke to me. I understand mistakes happen, but I felt the interaction was dismissive and unprofessional. I would appreciate employees, especially managers, treating customers with more courtesy and respect.