Went in later at night for a pickup, the lady working was still making my sandwich as I got there, so I sat and waited. As she was working, she was also talking to another customer who had already ordered (getting distracted) and made my order wrong. I requested a Hot Honey Turkey Italian, but the sandwich only contained turkey + select vegetables and sauces. It was also supposed to include salami + pepperoni. The lady was friendly, but the service was sub-par. Mistakes happen, but considering it looked like I was the only customer left at the time, it's a bit disheartening.
Been going there in the early morning hours as its open 24hrs the girl that their is super nice 👌 ☺️
LT
Lydia Torrez
Aug 19, 2026
Poor, rude, and abrasive customer service by the majority of Indian employees. We made an online purchase, then realized the wrong card was charged. We attempted to contact the store for an hour. While driving to the location they finally answered only to say that they cannot refund the purchase because the food had been made. The employee was extremely unfriendly and unapologetic. I would not recommend this location. Other Subways will appreciate your time and business.
2nd time coming here, same lady that works here this moring at 9am. She was giving negative energy, her face expression and tone makes me feel uncomfortable to come here. Won't be coming here no more!
Two times in a row, two different employees, while making a sandwich, sneezed on my sandwich. I know it was not intentional, but there has to be a standard when using black pepper: try not to sprinkle it from so far away that you sneeze on a customer's sandwich.
Now, an employee might say she sneezed away from it, but what they don't understand is the logic of how a sneeze creates an aerosol—this is how COVID was spread, and how your mucus droplets can land on the food. So, learn to sprinkle black pepper and not breathe in so close to it; it's a training issue.
Also, if you do sneeze, it goes without saying that it becomes your job to throw away the sandwich, remake it after washing your hands and the apparatus used, and throw away all nearby food that was used.
I have never seen this issue anywhere else; it just recently happened with both ladies. Their customer service is good, but they lack training in hygiene.